Senior Care Coordinator

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Senior Care Coordinator

We provide your business with office support when you need it most

The Senior Care Coordinator is a vital role for any larger domiciliary care business, without effective management of your carers and care coordinators things can get difficult, especially when you operate larger teams or multiple branches.

All of our senior care coordinators have at least 3 years experience in the role together with experience of many of the roster planning software applications used within the industry today.

Carer management and scheduling
Day to day management of your carer staff, ensuring they attend calls when scheduled, monitoring log in/log out’s and rota management including reporting of missed or late calls.
Relationship Management
Liaise with service users and/or their families, social services and other professionals to ensure the appropriate service and legal requirements are met at all times.
Compliance and Assessments
Ensuring service delivery and quality assurance documentation are completed and submitted to the correct department. Undertake assessments and produce care and support plans including oversea regular service reviews.
Training
Identify staff training needs in line with your company’s objectives, service user requirements and employees performance.
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Frequently Asked Questions

Here you will find answers to some of the frequently asked questions we receive from our clients

Are you regulated by the CQC?

The CQC does not require a company providing temporary office and management staff to domiciliary healthcare providers to be registered as we do not provide direct care to service users.

Are your staff DBS checked and authorised to work in the UK?

Yes, we perform an Enhanced DBS check on all our staff prior to employment to ensure that they comply with our recruitment process.  We ensure our candidates have the correct right to work status and documents and appropriate clearance is obtained (via DBS, PVG, and Access NI respectively).

What experience do Tuta Care staff have?

All Tuta Care staff have a minimum of 3 years experience performing their role within the Domiciliary Healthcare sector in the UK.

What if I require staff quickly?

If you require staff quickly, that’s no problem.  If we already have a permanent contract in place we can supply staff in as little as 24 hours, subject to availability.

What geographic areas do you cover?

For an up to date list of the regional areas we cover, please visit:  http://www.tutacare.co.uk/locations/ for further information.

What are the costs?

We provide formal costings based on your specific requirements and as such, each proposal is unique to the client.  Some clients require a basic care coordinator and some clients require care coordinators with advanced skills or specific software knowledge.  Our pricing is based on the skill sets provided to the client and the duration of the assignment.

Are there discounts for long term assignments?

Tuta Care is focussed on providing excellent service to our clients and to remain competitive in the marketplace.  If you have a budget in mind please let us know and we will do our utmost to achieve this.

Useful to know
  • When Tuta Care supplies your business with staff, you don’t need to provide paid holidays or pay Employers National Insurance payments, saving your business money.
  • Our workers have the right to 11 hours rest between working days, eg if they finish work at 8pm, they shouldn’t start work again until 7am the next day.
  • As standard, we provide our workers with mileage allowance at the rate of £0.25 pence per mile to cover travel arrangements to your business from their registered address (normally home).  This is cross charged to your client account and no deductions are made by Tuta Care.  If you do not want to fund mileage allowance we need to know prior to the commencement of the assignment and it could limit the number candidates willing to accept the assignment and ultimately fill your position.
  • Our billing cycle is every 7 days or following completion of the assignment, whichever is sooner.  You will receive our invoice via EMail PDF, together with a payment link, or you can pay our invoice via BACS payment.
  • Permanent contracts are available which have a duration of 12 months.  Having a permanent contract in place means that we can supply staff more quickly, as we only need confirmation and acceptance of the assignment, and not sign off of a new contract each time you require staff.
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