Support Worker Residential Home

Support Worker

We provide your residential home with temporary support worker staff when you have a shortage and keep your business running effectively

Our support workers are highly experienced, reliable and focused on delivering the best possible level of care to residents within care homes.

All our carers have gone through stringent recruitment, training and induction process including enhanced DBS checks, two mandatory references and have completed all mandatory training and induction.

We recruit locally and ensure we are close to our client base and consequently pride ourselves on a professional, flexible, speedy and reliable service at all times.

Providing Personal and Physical Care
which could include bathing, toileting, dressing and feeding, hourly rounds (routine checks), medication rounds, night duties etc.
Counselling and Living Skills
providing one-to-one counselling or teaching daily living skills.
Communication
talking with residents’ families and arranging family or home visits, working with other health and care professionals.
Quality and Compassion
providing residents with the best quality of care, delivered with compassion, empathy and a willingness to go that extra mile.
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Frequently Asked Questions

Here you will find answers to some of the frequently asked questions we receive from our clients

Are you regulated by the CQC?

The CQC does not require a company providing temporary support worker staff to residential care home providers to be registered as we provide only staff resources.

Are your staff DBS checked?

Yes, we perform an Enhanced DBS check on all our staff prior to employment to ensure that they comply with our recruitment process.  We ensure our candidates have the correct right to work status and documents and appropriate clearance is obtained (via DBS, PVG, and Access NI respectively).

What experience do staff have?

All Tuta Care staff have a minimum of 2 years experience performing their role within the Residential Care Home sector in the UK.

What if I require staff quickly?

If you require staff quickly, that’s no problem.  If we already have a permanent contract in place we can supply staff in as little as 2 hours, subject to availability.

We use the latest in mobile alerting technology, enabling us to push available shift information direct to our worker’s smartphones where that can see details of the assignment, the pay and expenses, and accept the shift instantly.

What regions do you cover?

For an up to date list of the regional areas we cover, please visit:  http://www.tutacare.co.uk/locations/ for further information.

What are the costs?

We provide formal costings based on your specific requirements and as such, each proposal is unique to the client.  Some clients require a basic care coordinator and some clients require care coordinators with advanced skills or specific software knowledge.  Our pricing is based on the skill sets provided to the client and the duration of the assignment.

Are there discounts?

Tuta Care is focussed on providing excellent service to our clients and to remain competitive in the marketplace.  If you have a budget in mind please let us know and we will do our utmost to achieve this.

Useful to know
  • When Tuta Care supplies your business with staff, you don’t need to provide paid holidays or pay Employers National Insurance payments, saving your business money.
  • Our workers have the right to 11 hours rest between working days, eg if they finish work at 8pm, they shouldn’t start work again until 7am the next day.
  • As standard, we provide our workers with mileage allowance at the rate of £0.25 pence per mile to cover travel arrangements to your business from their registered address (normally home).  This is cross charged to your client account and no deductions are made by Tuta Care.  If you do not want to fund mileage allowance we need to know prior to the commencement of the assignment and it could limit the number candidates willing to accept the assignment and ultimately fill your position.
  • Our billing cycle is every 7 days or following completion of the assignment, whichever is sooner.  You will receive our invoice via EMail PDF, together with a payment link, or you can pay our invoice via BACS payment.
  • Permanent contracts are available which have a duration of 12 months.  Having a permanent contract in place means that we can supply staff more quickly, as we only need confirmation and acceptance of the assignment, and not sign off of a new contract each time you require staff.
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